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Every day you deal with issues coming from multiple sources for different reasons. Issues can range from internal operational issues, to customers working on projects, to virtually anything in between.
The IBN Help Desk solution provides you with a cost effective and flexible comprehensive approach to issue capture, consolidation, resolution, and measurement each and every day to keep your costs down and improve your ability to execute. |
sales@mediachase.com
US +1 323-988-1071
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End-to-End Visibility, Process Flow, and Flexibility
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Eliminate Those Problems
- - Issues manually tracked in e-mail and MS Excel
- - No visibility across multiple initiatives and efforts
- - Different systems for internal and external processes
- - Time required to coordinate with different teams and people
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Leverage Powerful Features
- - Capture issues regardless of format
- - Route and Manage the flow of Issues from capture through resolution
- - Multiple views for handling issues across departments
- - Common portal for handling external and internal issues
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The IBN supports a wide range of dynamic business situations, industries and usage approaches. Here are some screenshots to give you feel for the IBN Help Desk solution. |
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View by Issue Box Consolidated Issues View Track Issue Status
  
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